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In general, hosting adult content is permitted, as long as the content complies with our Terms of Service. For more information check our Terms of Service [http://www.host1plus.com/terms-of-service/] (see Section III, Article 3 and section VII, Articles ...
In general we do not provide the option for short term server testing. However, we have a 14 day money back guarantee in case the server does not meet your expectations. You can request for a refund within 14 days from the server activation. This should g...
If you have chosen to cancel a service "Immediately", your service is usually terminated within 24 hours. However, If you wish to withdraw your cancellation request, contact Host1Plus Support support@host1plus.com immediately. If your service is not yet...
We do not change IP addresses for your server, unless there is a technical problem from our side. Also, IP address can't be downgraded or removed. You can find more information in out Terms of Service. XIV. Obligations for Service Provision - https://www...
Unfortunately, the Host1Plus account primary registration email address can't be changed. However, we can add a secondary email account as an additional contact for your Host1Plus account. If you need a secondary email address for your Host1Plus account, ...
If you wish to change your server location, you have the following options: * Order a new server in the desired location and transfer your data manually. * Order our "Managed Services" ($100.00 / hour) and our administrators will migrate your server ...
If you wish to update your profile information, please submit a ticket to Support. Write us the information, which you want us to update, for example: First Name: Last Name: Company Name: Address 1: Address 2:  City: State/Region: Postcode: Phone Number:...
If you require a custom solution for your VPS, Cloud Server or Dedicated Server, for example: custom software installation and / or configuration, OS configuration, problem troubleshooting and resolution, server optimization etc. You can order our "Manage...
If your Credit Card payment failed during checkout, you can pay for your order via your Host1Plus Client Area > Finances -> Invoices. Open the invoice, which was generated for your order. Then, select the payment method and click "Pay Now". Note: If you...
Some orders, which are paid by Credit Card may be subject of additional verification. This process might take up to 6 to 12 hours. Please contact Host1Plus Support for more information by submitting a ticket via your Host1Plus Client Area.
There can be multiple reasons why your server suddenly stopped responding. * Recent updates in your server operating system. * Recent changes in your server configuration: * Network configuration changes. * Firewall configuration changes. * P...
You can find our Terms of Service at the bottom of our website, under the _"COMPANY"_ section - https://www.host1plus.com/ [https://www.host1plus.com/]  _HOST1PLUS GENERAL TERMS AND CONDITIONS_ -  https://www.host1plus.com/terms-of-service/
This table provides general information on Virtuozzo & KVM hypervisors differences. FEATURE VIRTUOZZO KVM IPv4 ✔ ✔ IPv6 ✔ ✔ Price Lower Higher Performance Lower Higher Operating Systems Linux Li...
Our Cloud Servers come in two operating systems - Linux or Windows. Available templates are listed below: LINUX WINDOWS CentOS 6 x86_64 Windows Server 2012 Standard CentOS 7 x86_64 Windows Server 2016 Standard cPanel CentOS 7 x...
Our accepted payment methods include: * Credit Cards, Debit Cards, Prepaid Cards * Paypal * Authorized PayPal payments * Alipay * Ebanx * Bitcoin Note: If you experience trouble accessing your chosen Payment Method from your account, please...
You can find your server login details in your Client Area. Log into your Host1Plus Client Area -> Navigate to your server and you will see your server IP address, username and password.