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Knowledgebase : Client Area > Finances > Invoices
You can request a refund if your service complies with refund policy. * 14 days money-back policy ensures that you can request for a refund within 14 days after we received your payment.  You can only choose to receive the refund between the original pa...
Most orders are activated automatically after the payment reaches our billing system. _Pending_ is a temporary state which means that either the payment is not received yet, or, the order is being reviewed, and will be manually released by a specialized t...
In order to change you payment method, follow these steps: STEP 1. Log in to your Client Area. STEP 2. Click _Finances > Invoices._ __ STEP 3. Choose which invoice you want to pay and click on it. STEP 4. You will be redirected to the Invoice pa...
In order to change the billing cycle for your service you will need to contact Host1Plus Support by submitting a ticket from your Host1Plus Client Area. However, please note that at the moment you wish to get the billing cycle changed all unpaid invoices ...
If you have added funds to your Host1Plus credit balance, you may pay for your generated invoice straight away. To make a payment for your invoice, please follow the steps listed below. STEP 1. Log in to your Client Area [https://manage.host1plus.com/cl...
First, log into your Client Area. To add a new service go to _Services > Add new service._ Then, choose the service you wish to order and place the order in Checkout without completing the payment_._ Now, log into your Host1Plus Client Area and Navi...
Take the following steps in order to request for a refund: STEP 1. Find out if you are eligible for the refund in our article - "Can I request for a refund? [https://support.host1plus.com/index.php?/Knowledgebase/Article/View/1367/0/can-i-request-for-a-...
Your order may be canceled or marked as potentially fraudulent due to the following reasons: * You were using Proxy or VPN services, while placing your order. * You have entered incorrect information when registering your Host1Plus account or during th...
If you have Credits in your Host1Plus Credit Balance at the time when a new unpaid invoice is generated by our billing system, that invoice will be automatically paid. Credits from your Host1Plus Credit Balance will be automatically deducted after the in...