Knowledgebase:
Why my payment was rejected?
Posted by Raimundas S., Last modified by Vytautas K. on 10 May 2018 07:15 AM
Your payment may be rejected due to various reasons:

* Incorrect or incomplete profile information.
* Proxy / VPN usage.
* Your bank declines payment attempts.
* Your Credit Card has insufficient funds.
Your Credit Card was rejected by our payment gateway.

You can try a different payment method to pay for your invoice.

However, if your payment is rejected several times and there are no restrictions from your bank then please submit a new ticket to our Billing Department including payment method you use and invoice number.


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