Knowledgebase:
My payment was rejected
Posted by Raimundas S., Last modified by Raimundas S. on 19 January 2018 12:56 PM
Your payment may be rejected due to various reasons:

* Incorrect or incomplete profile information.
* Proxy / VPN usage.
* Your web browser is not supported (we recommend using Chrome or Firefox).
* Your Credit Card has insufficient funds.
Your Credit Card was rejected by our payment gateway.

You can try a different payment method to pay for your invoice.
However, if your payment is rejected several times, please submit a new ticket to our Billing Department and provide as much details as possible.


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