Knowledgebase: General Articles
My order is pending after paying with a credit card
Posted by , Last modified by Modestas J. on 08 May 2018 11:56 AM

Some orders, which are paid by Credit Card may be subject of additional verification or may be temporary on hold by the gateway provider. In such cases the orders are being manually checked by the billing department to ensure the legitimacy of the payments.

If the order status is not changed within next 12 hours, please contact Host1Plus Support for more information by submitting a ticket via your Host1Plus Client Area or by sending email to

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