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Jul
15
Issues in Chicago, USA
Posted by Jonas B. on 15 July 2017 05:34 AM

Please be kindly informed that we are experiencing technical issues in Chicago data center.

Location: Chicago, USA

Services affected: VPS Hosting and Cloud Servers

Our technicians are investigating what could cause the issue and will take necessary actions as soon as possible. 

Update: 2017-07-14 20:47 UTC - System administrators identified the problem. Affected services will be started one by one. 

Update: 2017-07-14 22:42 UTC - All affected Cloud Servers back online. Some of VPS Hosting nodes are up but we still need more time.

Update: 2017-07-15 00:24 UTC - VPS Hosting nodes ovz-1, ovz-2 and ovz-7 up and running again.

Update: 2017-07-15 00:33 UTC - VPS Hosting nodes ovz-3 and ovz-10 also up and running again.

Update: 2017-07-15 01:00 UTC All problems solved. Thank you for your patience.

We apologize for inconveniences this is causing.


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Jul
1

Please be kindly informed that we are experiencing technical issues in Los Angeles data center.

Location: Los Angeles, USA

Services affected: VPS, Shared and Reseller hostings

Our technicians are investigating what could cause the issue and will take necessary actions as soon as possible. 

Update: 2017-07-01 12:58 UTC - System administrators identified that problem is related with network issues. We are looking for solution.

Update: 2017-07-01 13:35 UTC All problems solved. Thank you for your patience.

We apologize for inconveniences this is causing.

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Informamos que estamos enfrentando problemas técnicos no data center de Los Angeles.

Localização: Los Angeles, Estados Unidos

Serviços afetados: VPS, hospedagem compartilhada e revenda de hospedagem

Nossos técnicos estão investigando a causa do problema e tomarão as ações necessárias o mais rápido possível.

Atualização: 2017-07-01 12:58 UTC - Nossos administradores identificaram que o problema está relacionado com a rede. Estamos trabalhando em busca de uma solução.

Atualização: 2017-07-01 13:35 UTC - Todos os problemas foram resolvidos. Obrigado por sua paciência.

Pedimos desculpas pelo inconveniente causado.


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Jun
28

Please find some information about the variant of Ransomware, Petya (2017) GoldenEye, this threat are spreading on the internet in many countries over the world. This Ransonware are exploiting SMB v1 vulnerability and propagate itself using user passwords logged on the Operational System which has privilege for execute the vírus remotely via WMIC or PsEXEC.


Impact:
Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows 10 Version 1607 and Windows Server 2016, and it is important to Windows Vista, Windows 7, Windows 8.1, Windows RT 8.1, Windows 10, and Windows 10 Version 1511.

For  MS17-010 download on Windows Server 2003 (KB4012598), access the link http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012598

How to correct or reduce the infection risk (recommendations)
•             It is necessary to apply the patch MS17-010 available on the Microsoft Web Site (https://technet.microsoft.com/en-us/library/security/ms17-010) and restart the server.
•             Make sure that all of security updates are applied.
•             Deactivate SMB (v1) on vulnerable machines – using GPO or following Microsoft instructions. (https://support.microsoft.com/en-us/help/2696547/how-to-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and-windows)
•             Avoid use admin users on workstations.
•             Do not open or execute any suspicious content received bye mail or unknown sources.
•             Communicate internal users about the risks presented.


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Jun
27
Scheduled maintenance of Jackal server in Los Angeles, USA
Posted by Vytautas K. on 27 June 2017 01:13 PM

This is a notification that scheduled maintenance will be performed on Shared and Reseller hosting server jackal.host1plus.com in Los Angeles, USA.

Location: Los Angeles, USA

Period: 2017-06-28 06:30 UTC until 2017-06-28 07:30 UTC

Services affected: jackal.host1plus.com server

During the maintenance server network settings will be tested and server rebooted.

Please accept our sincere apologies for any inconveniences this may cause.

Thank you for your patience!


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Jun
26
Issues with Owl server in Germany
Posted by Jonas B. on 26 June 2017 11:20 AM

This is a notification about issues with server owl.host1plus.com located in Germany.

Currently our administrators are investigating the cause. We will keep you updated as soon as possible.

Location: Germany

Services affected: Shared and Reseller hosting

Please accept our sincere apologies for any inconveniences this may have caused

Update: 2017-06-26 11:42 UTCAll services started and websites are loading.

Thank you for your patience!


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