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Nov
14
Issues with VPS Management in Frankfurt, Germany
Posted by Ugnius S. on 14 November 2017 07:03 PM

Please be kindly informed that we are experiencing technical issues in Frankfurt data center. Some services may not respond and be disabled in Client Area.

Location: Frankfurt, Germany
Service affected: VPS services

Our technicians are investigating what have caused the issue and will take necessary actions as soon as possible.

UPDATE 2017-11-14 20:40 UTC: Administrators identified the issue and working on resolution.
UPDATE 2017-11-14 22:20 UTC: Service functionality will be restored within next 30 minutes.

Please accept our apologies for any inconveniences experienced.


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Nov
12
Unexpected maintenance in Chicago chi-vz08 node, USA
Posted by Ugnius S. on 12 November 2017 06:30 PM

Please be kindly informed that we are experiencing technical issues in Chicago data center. Scheduled service restart is required.

Location: Chicago, USA
Service affected: VPS chi-vz08 node containers
Time: 2017-11-12 19:00 UTC
RTO: Less than 1 hour

Please accept our apologies for any inconveniences experienced!


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Nov
12
Temporary Cloud service management inactivity in Frankfurt, Germany.
Posted by Ugnius S. on 12 November 2017 05:18 PM

Please be kindly informed that we are experiencing issues in Frankfurt data center. Some service control may be inactive in Client Area.

Location: Frankfurt, Germany
Service affected: Cloud ch2-comp6-int-fr, ch3-comp8-int-fr nodes

Our technicians are investigating what have caused the issue and will take necessary actions as soon as possible.

Please accept our apologies for any inconveniences experienced!


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Nov
10
Issues in Chicago node chi-vz09, US, 2017-11-10 17:30 (UTC+00)
Posted by Raimundas S. on 10 November 2017 05:43 PM

Please be kindly informed that we are experiencing technical issues in Chicago data center.


Location:
 Chicago, USA

Service affected: some VPS node chi-vz09 containers


Some of the VPS servers on the node are unable to start.

Update: 2017-11-11 4:10 UTC Disk check on chi-vz09 node is ongoing to fix errors due to which part of virtual machines are not starting.

Update: 2017-11-11 9:10 UTC Services started. Further inspection is being performed to locate the root cause of file system errors.

Update: 2017-11-11 13:05 UTC: Administrators have identified the issue and service restart is required to remount DataStores. RTO 1 hour.


Our technicians are already investigating the causes and will take actions accordingly.

The affected server will be checked and started as soon as possible.


Please accept our apologies for any inconveniences experienced!


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Nov
8
Issues in Chicago node chi-vz09, USA
Posted by Ugnius S. on 08 November 2017 07:20 PM

Please be kindly informed that we are experiencing technical issues in Chicago data center.

Location: Chicago, USA

Service affected: VPS node chi-vz09 containers

Our technicians are investigating what have caused the issue and will take necessary actions as soon as possible.

UPDATE 2017-11-08 7:49 PM UTC: Service functionality has been restored.

Please accept our apologies for any inconveniences experienced!


Read more »