 | How to submit a ticket? |  |
 | To submit a ticket you should go to our support center here:http://www.support.host1plus.com/index.php?_m=tickets&_a=submitChoose appropriate department, cli |
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| How to restore my web-site backup? | |
| From Your Account page, look for “Create/Restore Backups” and click it to access.
Scroll page down and look for drop down box with already created backups.
Select which of created backup you want to restore
When backup selected from drop-down box, cli |
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| When my account will be activated? | |
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After payment your account will be activated instantly.
If it will be not activated, please let us know.
If you have questions, just go to our Support center and chat with our suppor |
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| How to move MySQL databases? |  |
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From Your Account page, look for MySQL Management and click it to access phpMyAdmin.
Please repeat step above and backup your database.
In our On the welcome screen you will see an Export option, click on this link ;
Click to create |
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| Changing the password on an FTP account | |
| For additional users you need to go to “FTP management” and select username to change password for general FTP you will be able to change password when you will change password for Host1Plus control panel only. |
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| Where are Host1Plus servers located? | |
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Our servers are located in Asia (Singapore), United Kingdom, Germany, the Netherlands and Lithuania.
Here is the list of DNS servers:
Singapore server http://tiger.host1plus.com – ns1.tiger.host1plus.com; ns2.tiger.host1plus.com
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| How to connect to control panel? | |
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You need to go to Host1Plus control panel
Enter you domain name and then you will be redirected to your server. |
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| Name Servers | |
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They are primarily seen in a "Whois" lookup on your domain name.
Singapore server http://tiger.host1plus.com – ns1.tiger.host1plus.com; ns2.tiger.host1plus.com
United Kingdom server http://bear.host1plus.com – ns1.b |
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| What is F.A.Q.? | |
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F.A.Q. (Frequently Asked Questions) is type of support for any type of service. To find Host1Plus FAQ |
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