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Nov
9
Serval German server is under DDoS attack
Posted by Vincentas G on 09 November 2012 09:42 AM

We would like to inform, that we have received a DDoS attack in Serval, the German server. We are now working to stop the DDoS attack to get the server online as soon as possible. Please stand by for further updates. We are very sorry for any inconvenience caused.


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Nov
7
UK Server Bear Major Update
Posted by Vincentas G on 07 November 2012 11:49 AM

[Update] Server update procedure has been finished and all services are operational.

We would like to inform that from 14:00 to 15:30 (GMT +2) we will perform the major update which we have announced on 8 October, 2012. All server components will be updated and the default PHP version will be 5.3. We will fix all the problems with your websites if you notice any errors. If you notice any issues with your website please contact our support. This notice is valid for the customers who host their websites on BEAR server which is located in the United Kingdom.

Server might be offline several times during the update within the update time maximum of 15 to 20 minutes.

The major update will involve in all of the system services were you will notice slight performance increase and better response time.


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Aug
31
Office Internet Connectivity Problems
Posted by Vincentas G on 31 August 2012 01:51 PM

[UPDATE] The internet connection is fixed and all support availability is back to normal.

Our office is facing the internet connection failures. Due this issue we are not able to provide the live chat support until Monday (03.08). The ticket system will be available anytime. Please accept our apologies for any inconvenience caused.


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Apr
23
Cloud VPS DNS Manager Update
Posted by Vincentas G on 23 April 2012 04:24 PM
We would like to inform that we gave successfully updated the DNS manager which is available to all of cloud vps Customers! You can read more about the improvements here in Host1Plus blog post about DNS manager.
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Jan
6
Wolf server dowtime issues
Posted by Vincentas G on 06 January 2012 03:15 PM

[UPDATE] The server network issues are fixed and server is operating normally.

We have received the emergency report for server wolf. The engineers are fixing the problem. We do not have exact ETA when it will be online. Please follow the news feed for further updates. We apologies for any inconvenience caused.


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Dec
23
Live chat availability during the Christmas time
Posted by Vincentas G on 23 December 2011 11:39 AM
We would like to inform that from 24th December the live chat will be available from 7.00 to 19.00 (GMT +2). This is affected until 27th December.
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